Refund policy

Return & Refund Policy

We are committed to providing high-quality products and a reliable shopping experience. Please review our refund policy carefully before placing an order.

Returns

We do not accept returns.

Refunds

Refund requests may be submitted within 30 days of delivery and are subject to approval.

Refunds will only be considered if one of the following conditions is met:

  • The item arrived damaged or defective

  • An incorrect item was supplied

  • The product has a manufacturing fault that affects its intended use or quality

Refunds will not be issued for reasons including, but not limited to:

  • Change of mind after purchase

  • Personal preference or subjective dissatisfaction

  • Issues that do not affect the product’s functionality

  • Minor variations in colour, finish, or appearance

How to Request a Refund

To request a refund, please contact us within 30 days of receiving your order at:

📧 main@shopreefcam.com

Please include:

  • Your order number

  • A clear description of the issue

  • Supporting photo or video evidence where applicable

Refund requests that do not include sufficient information or evidence may be declined.

Refund Processing

If your refund request is approved:

  • The refund will be issued to the original payment method

  • Please allow 5–10 business days for processing, depending on your payment provider

Shipping costs are non-refundable, unless the issue resulted from an error on our part.

Ineligible or Late Requests

We reserve the right to refuse refund requests if:

  • The request is made outside the 30-day window

  • The product has been damaged due to misuse, modification, or improper handling

  • The request does not meet the eligibility criteria outlined above

Contact Us

If you have any questions regarding this policy, please contact us at  main@shopreefcam.com before placing an order. We’re happy to assist.